Implementation

We normally provide the PSDIME Research/measurement as a service with our tools to our customers. However, the customers are welcomed to do it by themselves. For a monthly data collection with quarterly reporting the total cost is less than 100€.

Design Research

Our valid license customers are eligible to use the PSDIME know how and to receive support to create brilliant PSDIME questions to every plausible situation. It is important to know the limitations and possibilities and to keep all work in high quality. Ask our MaaS (Methodology as a Service) model terms and conditions.

Collect Data

However, most web based survey tools can be used for PSDIME data collection and they output data in format, that can be used in our analysis, some of them are more suitable than the others. Here are some examples of  survey tools, in alphabetical order: Surveymonkey, Surveypal, Qualtrics and Questback. Typically these services are available by SaaS -model (Software as a Service) on either monthly or annual subscription.

Analyze Data

We recommend certain tools that are easy and handy in operations and economic to use. Typically we do the analysis and report findings as well.  If you collect open answers we have even a consultant available (in Finnish language) to give you more closer insights.

Generate Report Findings

We have ready made PSDIME analysis instructions and templates for our preferred analysis tools for those who wish to do everything in-house.

Choose Best Strategies and Act!

Once the analysis and reporting efforts are finished, it´s time to to choose what to do and bring that to everyday work within the organization.

Point of data collection on the customer journey:

CUSTOMERJOURNEY _pic